Mobile

Featured Article – How Dark Mode Can Help

Posted on by Andy Miller

If you’ve heard about (or already use) ‘dark mode’ for apps and devices but don’t know much about it, here’s a look at why it has been introduced, whether it delivers real benefits, and how to turn on dark mode in different operating systems and apps.

What Is Dark Mode?

Dark mode/dark theme/night mode is a light-on-dark colour scheme for operating systems that use light-coloured text, icons, and graphical user interface elements on a dark background. Dark mode can be used on Android, iOS, PCs, Macs, and individual apps.

Good For Health and Battery Life?

The main reasons for operating systems and apps offering dark mode appear to be that:

– It could be better for health in terms of reducing the risk of eye strain where you may have been looking at the screen for a long time and/or you are working into the night.

– Dark mode consumes less energy and is less likely to drain your battery.

– It is aesthetically pleasing to use and is valued by many users and can feel like a more comfortable alternative when working in dimly lit environments.

– Dark mode is found to be helpful by gamers.

– Having light text on a dark background can make the text more legible/readable. There is some research evidence to support this – 2013 Research by psychologists Cosima Piepenbrock and Susanne May.

– It could be a way to help individuals with light sensitivity or visual impairments (According to Jonathan Chow, a senior UX designer at Reddit – see below).

Proof?

The issue of whether dark mode is better for your health (vision) is now a contentious one.  Reference can be found in many places on the Web to a 2018 article in ‘Popular Science’ (by Eleanor Cummins ) which offers insights by Jonathan Chow, a senior UX designer at Reddit, into how dark mode could help, but the article doesn’t deliver scientific proof as such.

Whether dark mode can save your battery power in your phone, for example, depends on the type of screen you have. An organic light-emitting diode (OLED) screen makes pixels light up or turn off individually.  This means that in dark mode, pixels that show as black are de-activated, thereby saving energy. With LED screens, even pixels that display as black are activated/lit up, therefore, meaning that there is no real energy-saving benefit.  The iPhone X, for example, was the first Apple phone with an OLED screen.

Different Times

Different tech companies and app-makers added dark modes/dark themes to their products, platforms, and systems at different times. For example, Google introduced dark mode to Android back in November 2018 (to save battery life), while Apple announced the introduction of a light-on-dark mode to all native applications in iOS 13 and iPadOS in June 2019. A timeline of when different companies introduced dark mode can be found in the ‘History’ section of this page: https://worddisk.com/wiki/Dark_mode/.

A full list of apps offering dark mode can be found here: https://darkmodelist.com/.

Facebook Introduces Re-Design With Dark Mode

Facebook has only just (May 2020) introduced its re-designed desktop site which now includes dark mode.  This can be switched on by clicking on the down arrow (end of the upper menu bar) to pull up the old Facebook’s settings menu, clicking on “Switch to new Facebook”, then clicking the same down arrow and toggling dark mode from off to on.

How To Turn On Dark Mode

Here is brief summary of how to turn on dark mode for different Operating Systems and apps:

iOS

To get dark mode in iOS, swipe from the home screen to go to the control centre and go to settings, tap ‘Display & Brightness’, tap either ‘Light’ or ‘Dark’ to choose which appearance you prefer. After turning it to automatic go to ‘Options’ to choose when dark mode comes on e.g. sunset to sunrise every day or at certain times.

Another way to achieve the same thing is to go to settings, tap ‘Display & Brightness’, tap either ‘Light’ or ‘Dark, and tap the toggle underneath to set dark mode to come on automatically.  As before, after turning it to automatic go to ‘Options’ to choose when dark mode comes on e.g. sunset to sunrise every day or at certain times.

Android

Dark mode/dark theme, which became available for Android (10) in November 2019 can be operated by going to Settings, ‘Display’, ‘Advanced’ and then using the dark theme on/off toggle. This can also be done via the quick settings in the notification bar.

Mac

Dark Mode on an Apple Mac can be turned on by going to the Apple menu (top left), choosing System Preferences, and choosing the ‘dark’ option.  Dark mode works on macOS Mojave or later for any Apple program and many third-party apps.

Windows

To enable dark mode on Windows 10, go to Settings, Personalisation, Colours and choose the default windows app mode as light or dark.

Edge also has a dark mode option.  To enable it, go to the menu (top right) and select ‘Settings’ from the dropdown list, and then choose ‘dark’ from the themes options (light or dark).

Apps

Some apps allow dark mode. For example:

WhatsApp – tap the three dots (top right corner), select Settings, and under Chats choose the dark theme as the system default.

Twitter – On mobile, tap your profile picture, go to Settings and Privacy, then Display and Sound, and switch dark mode on. On the desktop, click the three dots (left menu), select Display, and choose lights out and dim options.

Gmail – go to the three lines (top left on mobile device), scroll and tap Settings, then General Settings, and choose dark as the system default.

What About Night Mode and Blue Light?

The current thinking, which has led to manufacturers adding filters to our devices (e.g. Night Shift in the iPhone 11 and even the Windows 10 Night Mode) that show warmer colours at night is based on the idea that too much exposure to artificial blue light emitted by our devices at night is bad for us. For example, too much blue light displayed on the screen of a device has been thought to suppress the production of sleep-inducing hormone ‘melatonin’, hence the need to filter out the blue and replace it with warmer colours. Samsung also suggests that its filter could “reduce digital eye strain”.

Recent University of Manchester research, however, has shown that this popularly accepted wisdom may be wrong and that, in fact, the warmer colours of filters are more likely to suppress the production of melatonin than the blue light glow from our devices.

In Conclusion

Even though there are questions about scientific proof that claims certain health benefits, dark mode appears to be popular with customers in terms of aesthetics and reading in dimly lit environments, plus competitors have introduced it, thereby making it something that tech companies feel they have to offer anyway. For mobiles, having dark mode with an OLED screen can save battery power, so there is also some practical value for many users to enable dark mode.

More Warnings Over Scams Aimed at Zoom, Teams and Meet Users

Posted on by Andy Miller

Reports indicate that hackers are still using domains related to popular remote, collaborative working platforms to target users working from home with phishing scams during the lockdown.

Domains

Almost as soon as the lockdown started, there were reports at the beginning of April by Cybersecurity company ‘Check Point’  that there had been a major increase in new domains registered that included the word ‘Zoom’ and other suspicious characteristics. It was also reported at the time that the official classroom.google.com website had been impersonated by googloclassroom.com and googieclassroom.com.

Zoom, Teams, and Meet

The most recent Check Point Research shows that scammers have widened their attack strategy by registered domains not just to pose as Zoom, but also as Microsoft Teams, and Google Meet-related URLs.

Check Point Research reports that, in just the last 3 weeks, 2,449 Zoom-related domains have been registered, 32 of which are malicious and 320 categorised as “suspicious”

WHO Impersonated

Check Point Research also shows that scammers have been sending phishing emails posing as the World Health Organisation with malware attachments and asking for donations to the WHO where any payments made go into known, compromised bitcoin wallets.

The WHO now has a page warning about the risk of being targeted with fraudulent email and WhatsApp messages by scammers taking advantage of the COVID-19 pandemic and claiming to be from the WHO. The page gives advice about how to verify authenticity before responding and how to spot and prevent phishing.  See https://www.who.int/about/communications/cyber-security

Nation-State Cyber Espionage To Steal COVID-19 Research

In a more sinister turn, the UK’s National Cyber Security Centre (NCSC) has reported that UK universities and scientific institutes involved in COVID-19 research are being targeted with cyber espionage by nation state-sponsored actors e.g. Russia, Iran, and China, allegedly looking for information about studies conducted by UK organisations related to the COVID-19 pandemic.

Protection

Ways that users can protect their computers/devices, networks and businesses from these types of threats, as suggested by Check Point, include being extra cautious with emails and files from unfamiliar senders, not opening attachments or clicking on links in emails (phishing scams), and by paying close attention to the spelling of domains, email addresses and spelling errors in emails/on websites.  Check Point also suggests Googling the company you are looking for to find their official website rather than just clicking on a link in an email, which could redirect to a fake (phishing) site.

What Does This Mean For Your Business?

Cybercriminals are quick to capitalise on situations where people have been adversely affected by unusual events and where they know people are in unfamiliar territory.  At the moment, people are also divided geographically and are trying to cope with many situations at the same time, may be a little distracted, and may be less vigilant than normal.  As long as the pandemic continues, these types of scams also look set to continue and evolve.  It is also shocking (but perhaps not surprising) to see how nation states appear to be sponsoring attacks on each other’s research institutions to get an advantage in defeating COVID-19.

The message to businesses, however, is that extra vigilance is still needed and that all employees need to be very careful, particularly in how they deal with emails from unknown sources, or from apparently known sources offering convincing reasons and incentives to click on links or download files.

Virgin Media and O2 Join Together To Compete Against BT

Posted on by Andy Miller

Virgin Media and O2 are merging in a £31 billion deal to create an entertainment and telecoms company that will provide some serious competition to telecoms giant BT.

Mobile & Broadband

O2, which is owned by Spain’s Telefonica, has around 34 million mobile phone customers, in addition to providing the network for Sky Mobile, Tesco Mobile and Giffgaff.  Virgin Media, owned by Liberty Global (the largest broadband internet service provider outside the US), has around 6 million broadband and cable TV customers and 3 million mobile users.  O2 operates in around 180 countries, has more than 9 million broadband customers (a 36% share of the Broadband market) and around 29 million mobile connections across the group.

It is thought that as well as potentially taking market share from BT, the merger will give Telefonica the opportunity to make some money out of its O2 acquisition, and Liberty Global the opportunity to combine fixed-line and mobile networks to create new areas of value.

O2 Says

O2 (Telefonica chief executive Jose Maria Alvarez-Pallete) said about the deal, “Combining O2’s number one mobile business with Virgin Media’s superfast broadband network and entertainment services will be a game-changer in the UK, at a time when demand for connectivity has never been greater or more critical.”

Virgin Media (Liberty Global) Says …

Mike Fries, the Chief Executive Officer of Liberty Global, highlighted how Virgin Media has fast broadband speeds and an innovative video platform and how O2 is viewed as a reliable mobile operator.  Mr Fries said about the merger, “With Virgin Media and O2 together, the future of convergence is here today. We’ve seen the benefit of FMC first-hand in Belgium and the Netherlands. When the power of 5G meets 1 gig broadband, U.K. consumers and businesses will never look back. We’re committed to this market and are right behind the Government’s digital and connectivity goal”.

What About The Regulator?

With a merger of this size, bearing in mind that there has already been a substantial merger between BT and EE in this market in 2016, competition is clearly an issue.  However, many of the main telecoms commentators seem to think that the Competition and Markets Authority will allow the merger, but this will, of course, depend on how the deal affects consumers.

What Does This Mean For Your Business?

Where each of the two merging companies are concerned, it seems that Telefonica gains access to Virgin’s broadband, cable and mobile, thereby giving it the opportunity to make more money out of O2 and Liberty Global gains access to O2’s vast and reliable mobile phone network so that it can combine fixed-line and mobile networks to create new value.  Both partners can leverage the synergies and new opportunities to diversify their products and services, thereby providing some serious competition to BT’s dominance and, hopefully, providing new and broader and broader ranges of products, better services, and faster connections to businesses.  It has been reported that both companies are looking to invest £10bn over the next five years to make sure that the merger delivers value and this kind of investment is likely to be welcomed by business customers.

Apple and Google To Ban Location Tracking In Contact Tracing App

Posted on by Andy Miller

Apple Inc and Alphabet Inc (Google) have both announced that they will not use GPS location tracking as part of the COVID-19 contact tracing app that they both jointly developing.

Apps

With contact-tracing and testing believed to be vital components in an effective strategy for stopping the spread of the highly infectious COVID-19 virus, both Apple and Google have said they would work together to make a COVID-19 contact tracing app for public health authorities to use that can notify people who have been near others who have tested positive for the virus.

No To GPS Data

Whilst the preferred, official (government) method for the operation of other such apps is to use both the Bluetooth signals from phones to detect encounters coupled with GPS location data, both Apple and Google have opted not to use GPS data in order to prevent governments from using such a system to compile data on citizens.

Workarounds

The decision by Apple and Google will mean that contact tracing systems will require public health authorities that want to access GPS location to find less stable and potentially battery-draining, Bluetooth-sensor workarounds.

The UK App

The new contact tracing app for the UK, which looks likely to be launched in the next couple of weeks will use Bluetooth but won’t, for the time being, use GPS signals, although it is thought that a system of monitoring location data may be used later as a voluntary opt-in.

Mobility Data

Even though GPS data will not be used in the Google/Apple app, Apple has announced that it is releasing a mobility data trends tool that may provide insights to local governments and health authorities by showing the change in volume of people driving, walking or taking public transit in their communities. Maps does not associate mobility data with a user’s Apple ID, and Apple says that it does not keep a history of where a user has been.

Versions This Week

It is thought that early versions of the Apple/Google collaboration contact tracing app will be released this week and in the coming months, both Google and Apple will make a broader Bluetooth-based contact tracing platform.

What Does This Mean For Your Business?

News of how well testing and contact tracing have worked in places like South Korea (with the use of an app) and in Vietnam (with local contact tracing staff – who have effectively shut down the virus), have reinforced the decisions by European governments to use contact-tracing apps. There have been objections to a centralised approach in France, and concerns generally in different countries that these apps, especially with location data, could infringe upon civil liberties and privacy. It is, of course, good to see that Google and Apple (as you would expect) want to (and want to be seen to) protect privacy, and that they are prepared to collaborate and pool resources for the common good.  The success of contact tracing apps does, however, depend upon levels of testing in the population, to which the UK has come late to the game, and on the number of people who download and use the app.  In other countries, for example, app user numbers have been lower than expected.

In the UK, the Isle of Wight is currently the testing ground for the new contact-tracing app.  In reality, an app is likely to be an optional one of many tools that could be used to reduce any further spread of the current strain of the virus and in doing so, allow people to get back to work, thereby improving the situation for UK businesses.

Tech Tip – Charging Properly To Take Care of Your Phone Battery

Posted on by Andy Miller

You may have found that you’ve been using your gadgets for longer and charging them more during lockdown so, if you’d like to know more about keeping your gadgets’ lithium-ion batteries healthy in the long run, here are a few important tips:

– Lithium-ion batteries do not like being charged fully to 100 per cent each time. Having an energy band of around 60 per cent rather than 100 can double the life of your phone battery.

– Letting your battery get too close to zero charge should be avoided.

– Lithium-ion batteries respond well to being charged in short bursts e.g. for five per cent here or 10 per cent here and there. Bringing your phone charge from 100 per cent right down to zero and then back up again can damage the battery’s performance and cause strange and rapid losses of power.

– Extreme heat is not good for phones and other gadget batteries, and a fully charged and extremely hot phone (left in the sun) should be avoided. However, Lithium-ion batteries like to be just warm while they charge and discharge, so wireless chargers can help battery life.

UK Contact Tracing App In A Couple Of Weeks

Posted on by Andy Miller

Matthew Gould, chief executive of the National Health Service’s technology group NHSX has announced that a COVID-19 contact-tracing app for the UK could be ready “in the next couple of weeks”.

Bluetooth, Short-Range

Most countries in Europe that have chosen to use contact-tracing apps at some point have opted for a short-range Bluetooth “handshake” between mobile device options in order to identify a potential contact, although this method does not provide location data.

The new UK contact-tracing app will let people know if they have been in close contact with someone who tested positive for COVID-19. The app will use the same short-range, Bluetooth method as other similar apps and is currently reported to be the subject of a rapid testing programme. How the new app performs in the tests will determine how it is deployed, but it looks likely that the app will become an important tool as the UK starts to come out of lockdown.

Criticism

The announcement of UK’s app has already drawn criticism from some tech commentators who have expressed concerns that the app’s reliance on Bluetooth could negatively affect its accuracy, performance, and security.

Contact-Tracing and Self Quarantine Apps Being Used Elsewhere

Contact-tracing and self-quarantine apps are already being used in other countries. These include:

– Singapore’s ‘TraceTogether’ app. This app uses location data and Bluetooth and once on a user’s phone, the app records when that user goes near another person who has the TraceTogether app. This proximity data is stored on the user’s phone and can be requested for analysis with the user’s permission. The TraceTogether app is also used by the Singapore government to send out updates to citizens via WhatsApp twice a day containing information such as the number of cases, suspected locations of outbreaks, and advice for avoiding infection.

– South Korea’s “self-quarantine safety protection” app and “Corona 100m app”. The “self-quarantine safety protection” app from the country’s ‘Ministry of the Interior and Safety’ is used by central and local governments to send out real-time alerts via text message and the “Corona 100m app” which has been downloaded more than 1 million times and alerts users if they breach a 100-metre (328 ft) radius of the latest tracked whereabouts of a coronavirus patient.

France and Germany

France is opting for a centralised approach for its “StopCovid” app project i.e. storing the personal data of volunteers’ Bluetooth logs on a central server and not on individual devices. However, the app is currently the subject of arguments over civil liberties and privacy.

Germany has decided to use an app with a decentralised, Apple-Google-style approach i.e. logging contacts on individual devices rather than a central server. It is believed that this will make it easier for health authorities to contact users and give advice on the best course of action to them if they are found to be at risk.

Testing

Knowing whether someone has had COVID-19 can only really be established with testing. Tests in the UK, however, are only really getting underway now and this means that the app is only likely to be of real use further down the line when more people have been tested.

What Does This Mean For Your Business?

Businesses will now be thinking about the many ways that they can resume work safely as lockdown rules are relaxed, and many different tools and options may currently be under consideration e.g. changed work layouts and practices to accommodate social distancing, the possible use of thermographic cameras (temperature detection) and other tools such as apps. Just as technology has helped to enable remote, collaborative working, tech tools such as contact-tracing apps are, therefore, likely to be one of many things that can contribute to the country and businesses moving forward prior to the introduction of any effective vaccination programmes or treatments that can seriously limit the most severe symptoms of the COVID-19 virus. For the time being, social distancing is still the central focus of the strategy for all to keep as safe as possible.

Laptops For Online Lessons at Home

Posted on by Andy Miller

Education Secretary, Gavin Williamson, has announced that the UK’s Department for Education will be providing disadvantaged children across England with a supply of laptops and tablets to help them study at home during the coronavirus outbreak.

Those In The Most Vital Stages of Education

The government says that the devices are intended for children in the most vital stages of their education (15-year-olds), for those who receive support from a social worker, and for care leavers.

Mr Williamson says “By providing young people with these laptops and tablets and enabling schools to access high-quality support, we will enable all children to continue learning now and in the years to come. We hope this support will take some of the pressure off both parents and schools by providing more materials for them to use.”

Also 4G Routers

The government has also announced that it will be providing 4G routers to disadvantaged secondary school pupils and care leavers where their families do not already have mobile or broadband internet in the household.

Oak National Academy Too

The UK government has also announced that it will be backing the funding of the Oak National Academy, a new enterprise created by 40 teachers from some of the leading schools across England. The new online Academy will be providing 180 video lessons each week, across a range of subjects, for every year group from Reception through to Year 10.

Other Tech Resources and Online Lessons

At the end of March, the Academies Enterprise Trust (AET) announced that it would be spending £2 million on 9,000 Chromebook laptops to help pupils in receipt of free school meals or with an education health and care plan (EHCP) to access its programme of digital learning.

Also, the BBC has announced that it will be launching a range of educational resources online and on TV.

UK non-profit ‘Brilliant Club’, which works with 800 schools and colleges across the UK to increase the number of pupils from underrepresented backgrounds progressing to highly selective universities, has also released a series of online resources, free of charge, which are suitable for pupils aged 10-18.

What Does This Mean For Your Business?

Education directly benefits business and the economy so, at a time when it is unclear when children will be able to return to school, having the resources, help, funding and infrastructure to enable online, remote learning is important for the future of young people and for the UK.  It should be recognised, however, that challenges such as wealth gaps in education and exclusions like a lack of devices, the affordability of internet contracts and how a young person’s broadband status could affect their ability to keep up with learning do exist.  It is, therefore, good news that the government has recognised this and is providing some practical help at a time that is particularly important in educational terms.

Google’s Drone-Deliveries Boosted By Pandemic

Posted on by Andy Miller

The value of drone delivery services appears to have been realised now that the world’s population centres are in lockdown, with Alphabet’s (Google’s) drone deliveries doubling in test areas in the U.S. and Australia.

What Drone Delivery Service?

Alphabet Inc.’s Wing service offers parcel delivery by special drone aircraft.  In the U.S. the service was approved by the federal government last October but is being operated in a limited test area around Christiansburg, Virginia.  It is operating using partnerships with FedEx Corp., the Walgreens store chain (for medicine, toilet roll and similar deliveries), and with a local bakery and a coffee shop. Wing is also working as part of an approved program with Virginia Tech.

Alphabet’s Wing also has a drone delivery service in the Vuosaari district of Helsinki in Finland and in Canberra, Australia where it delivers goods from a variety of vendors including Mitchell Supermarket, Krofne Donuts and even Drummond Golf (golf balls, tees and gloves).

It is the drone deliveries in the Christiansburg, Virginia area of the U.S. and in Canberra, Australia that are reported to have doubled their deliveries in response to demand from customers who are staying at home.

Other Drone Delivery Services

Wing is, of course, not the only drone delivery service.  Amazon’s Prime Air delivery service, which made test deliveries as far back as 2016 and 2017 still exists but is described by Amazon as “a future delivery system” which has “great potential”, but does seem to have gone somewhat quiet since the much-publicised tests.

In The UK

Drone services are already in operation in the UK, offering a variety of services and performing a number of duties.  In addition to drones used in the promotions and film industries, UK agencies also use drones.  For example, back in 2017, Suffolk Fire and Rescue Service and multi-agency partners (Fire and Rescue, Constabulary, County Council and others) launched a shared drone service to provide a range of aerial surveillance options in support of emergency services and voluntary organisations.

Drones In The Pandemic and Beyond

Reports of other uses of drones in the pandemic and beyond include:

– Reports from Jerusalem that Israeli police have been using drones outside apartment buildings to check whether people who have been ordered to self-isolate are doing so.

– Spanish police and the French police using drones with speakers around public places to warn people to go home.

– The University of South Australia (UniSA) and Canada-based drone technology specialist ‘Draganfly’ teaming up to create a drone that can use sensors and computer vision to spot people with infectious respiratory diseases.

What Does This Mean For Your Business?

Clearly, drone delivery options are still a long way off for most of us, but the pandemic has highlighted more elements of value in them that are being applied in the test areas for local shop deliveries during the pandemic, and for use in disease control on the post-pandemic modern world that we now find ourselves entering.  Drones have also been used for medical purposes (live organ delivery) and could prove valuable again for moving medical and other help into closed-off areas where there is disease in future.

For now, and in the near future, we are still waiting for the tech giants in conjunction with business partners to expand the scale and scope of drone delivery so that it can begin to add value and provide a competitive edge for all kinds of businesses and organisations.

Tech Tip – Taking Care of Your Laptop

Posted on by Andy Miller

Here are some tips for keeping your laptop battery in good condition and the screen nice and clean:

The Battery

– Avoid using the laptop in very hot places and avoid causing the laptop to overheat, as this can drain more power from the battery.

– Avoid draining the battery completely before charging it again.

– Check the power settings and learn which battery settings to enable.

– Make sure your laptop’s hibernation feature happens before the battery is drained and during downtime.

– Check which (unnecessary) apps are running in the background and stop them from doing so.  With Windows 10, this can be helped by enabling the ‘Battery Saver’.

– With MacBooks, consider enabling Power Nap and automatic graphics switching.

The Screen

To keep the screen of your laptop clean without damaging it:

– Use a microfibre cloth (not a paper towel or tissue), and preferably one that’s suitable for lens or glasses cleaning. You could also use a soft duster.

– Shut the laptop down first (so you can see the dust), press gently when cleaning and wipe in one direction.

Tech Tip – How To Clean Your Smartphone

Posted on by Andy Miller

If you’re wondering how you can effectively and safely clean your smartphone as an extra way to help protect yourself from the threat of bacteria and viruses, here’s some advice from a medical expert:

As featured on the BBC and in some national newspapers recently, Dr Lena Ciric, a microbiologist from University College London, advises (in her video, on YouTube – see https://www.youtube.com/watch?v=XwPVqXrJitI) that you can make sure your smartphone is really clean in the following way:

– Unplug your smartphone, turn it off and remove the case.

– Dampen a microfibre cloth with water and household hand soap e.g. the soap dispensing bottle type.

– Gently rub the surfaces of the phone with the damp cloth. Try not to get moisture in any of the openings.

– Dry the phone with a clean microfibre cloth.

– Washing your hands regularly and thoroughly can reduce the number of germs that you put on your phone after you’ve washed it.

In the video, Dr Ciric also notes that Apple says that iPhones can also be safely cleaned using 70 per cent isopropyl wipes alcohol.

As well as computer viruses, everyone now needs to consider biological viruses so maintaining hygiene both personally and professionally will now be more important than ever.